Contact information
IronStep
IronStep is a trading name of Astflick Group Ltd, with intellectual property owned by Astflick Holdings Ltd.
We’re here to help with all enquiries relating to orders, products, and account support.
General Enquiries
📧 Email: hello@ironstep.co.uk
We aim to respond to all enquiries within 1 working day.
Registered Office & Correspondence Address
Astflick Group Ltd (IronStep)
Unit 7 Latham Road Business Park
Latham Road
Huntingdon
Cambridgeshire
PE29 6YE
United Kingdom
Business & Trade Enquiries
For:
- Bulk orders
- Trade pricing
- Distributor opportunities
- Credit account applications
Please contact us via email with full details of your enquiry.
Order Support
If you are contacting us about an order, please include:
- Order number
- Full name
- Details of your query
This helps us resolve your enquiry as quickly as possible.
Returns & Delivery Queries
For issues relating to:
- Returns
- Damaged goods
- Missing deliveries
Please email within 48 hours of delivery and include:
- Photos (if applicable)
- Order details
Business Hours
Monday – Friday: 9:00am – 5:00pm
Saturday – Sunday: Closed
Legal Entity Information
Company Name: Astflick Group Ltd
Trading Name: IronStep
All transactions and contracts are entered into with Astflick Group Ltd.